TapTrustFor water utilities
Build trust with your community.
TapTrust is a transparency platform that helps water utilities communicate proactively, manage CCR reports, respond to resident feedback, and track their Trust Score.
Everything utilities need to communicate with confidence.
Built by people who understand both the regulatory and public-trust sides of water management.
Public profile
A verified, SEO-friendly profile that residents trust. Include contact info, service area, billing links, and more.
CCR management
Upload your annual Consumer Confidence Reports and publish plain-English summaries automatically.
Alerts & updates
Publish boil notices, maintenance windows, and conservation orders to your subscriber base.
Feedback dashboard
View and respond to resident reviews and private feedback from a single, organized dashboard.
Trust Score
A real-time score reflecting your transparency: CCR status, alert activity, response rate, and more.
Team management
Invite staff members, assign roles, and manage access without sharing login credentials.
Start for free. Grow on your terms.
Every utility gets a free public profile. Upgrade when you're ready for advanced communication tools.
Free
Public utility profile
Basic contact info
1 CCR report
4 updates/month
Starter — $99/mo
Verified badge
Unlimited CCR reports
Unlimited updates
Feedback dashboard
Email subscribers