Water transparency for every household.
TapTrust connects residents with accurate, plain-English water quality information — and gives utilities the tools to communicate proactively.
For residents
You don't need to understand chemistry to know if your water is safe. TapTrust translates annual Consumer Confidence Reports (CCRs) into plain language, so you can see exactly what's been detected in your water and whether it meets safety standards.
For utilities
TapTrust gives water utilities a modern communication platform — a public profile that residents actually trust, tools to publish alerts and CCR summaries, and a dashboard to manage feedback and track your Trust Score.
How data is sourced
Customer feedback and ratings on TapTrust reflect resident experiences and opinions — not official water safety measurements. For official water quality data, always refer to your utility's annual Consumer Confidence Report (CCR) or contact your water provider directly. TapTrust is an independent civic-technology platform and is not affiliated with the EPA or any government agency.